This is our new revised policy, which has been approved by our library board. If you see anything of question or that you feel needs to be changed, please let us know.
III. Library Schedule
IV. Use of the Library.
i. Unattended Children. If the child is lost or frightened, staff members will attempt to comfort the child and find the responsible adult. If the staff cannot find the responsible adult in the building, law enforcement officials will be contacted and the child will be kept safe until the law enforcement official or DCS representative arrives. If children are still at the library at closing time, the library staff will attempt to locate the responsible adult. If the responsible adult cannot be located, law enforcement personnel will be contacted to pick up the child. The library staff member should stay with the child until law enforcement personnel arrive and should, if necessary leave a note on the door for the adult, telling him/her where the child has been taken. Under no circumstances should a staff member drive the child anywhere.
ii. Disruptive Children under 10. The library staff member will inform the responsible adult that the child is disturbing others. If the responsible adult cannot or will not control the child, the staff member should ask the family to leave.
iii. Disruptive Children over 10. The library staff member will tell the child to behave. If the behavior does not improve, the staff member will ask the child to leave the building.
i. Programs and meetings must be open to the public.
ii. No admission fees, collections, or donations are permitted.
iii. No fundraising activities, except those benefitting the Library, are permitted.
iv. No products or services may be displayed, advertised or sold on library premises, except when the library is benefitted. Books written by local authors may be sold at the library at the discretion of the Library Director.
v. Noise, music and other activities that interfere with the library’s operation are not permitted.
vi. The library assumes no responsibility for security.
vii. Events must take place during the library’s normal hours, except when permitted by the Library Director.
viii. The library may cancel or re-schedule reservations and has the right to review and reject applications that do not comply with library policies.
i. Behavior that disturbs other patrons, including loud talking, running, shoving, throwing things, physical or verbal harassment or threats
ii. Unauthorized or unscheduled group meetings or activities
iii. Use of food and beverages, except by prior arrangement
iv. Use of tobacco, alcohol or illegal substances
v. Entering the library without proper attire, including shirts & shoes.
vi. Damage, theft, or improper use of library property of facilities
viii. Carrying, displaying, or drawing any dangerous weapon
ix. Entering non-public areas.
x. Entering with animals, except service animals, unless authorized
xi. Any form of sexual misconduct
xii. Selling, advertizing, petitioning or soliciting for contributions for support, unless authorized
xiii. Any act or conduct in violation of federal, state, or local law, ordinance, or regulation.
V. Use of Computers:
i. All patrons MUST sign in at the front desk before using the library’s computers. Patrons sign in by giving their library cards to the staff member on duty. One computer is provided for use by guests (those who do not have cards). Anyone who does not provide his/her card to the library staff member must use the guest computer if it is available. On the guest computer only, guests have priority over library card holders.
ii. Patrons may use the computer for one hour, requesting additional time if needed, as long as other people are not waiting.
iii. Library staff will help patrons when time permits and if the staff member on duty has the necessary knowledge. The library may offer classes for computer users, but assumes no responsibility for teaching patrons how to use the computers.
iv. No child under 10 years old may use a library computer connected to the internet unless he/she is under the direct supervision of a responsible adult. Parents or the legal guardians of minors (those under 18) are completely responsible for their children’s use of the internet. The library does not restrict access to the internet, so parents or guardians are encouraged to monitor use.
v. Only library-supplied hardware and software may be used on library computers. Patrons may not load their own software or connect their own equipment to the computers.
vi. The computer containing the “card catalog” will not be used for other purposes by library patrons. It is not connected to the network printer.
vii. Two computers have been configured for use by children under 10. They contain educational games and Microsoft Office software and are not connected to the internet or to the network printer.
viii. The black-and-white network printer is connected to most of the public computers (see above). Patrons may print to this computer or may request the staff print files on the library’s color printer. See Attachment 1 for cost information.
ix. Patrons who do not use the computer in accordance with library policy may be restricted from use. Examples of unacceptable use include:
x. Library staff members may restrict use of computers as needed. Patrons may appeal to the Library Director, whose decision is final.
xi. The library’s fax machine is available to send or receive documents for patrons. See Attachment 1 for cost information.
xii. Library staff members may make copies of patron documents. A limit of 20 copies per patron has been set by the Director. See Attachment 1 for cost information.
Library materials are available for borrowing unless they are restricted for reference use.
Fines and fees are used to manage the use of the library’s resources, to safeguard materials in the collection, and to ensure that materials are available for use. Amounts assessed are determined by the Library Director. The schedule of fines and fees will be displayed in the library and on the library website. The Director, after consulting with the Board of Trustees, may use legal resources to retrieve overdue materials or be paid for damage or loss.
i. If the item can be repaired by the library staff, the patron will not be charged. The material will continue to be circulated.
ii. If the material must be replaced, the staff will attempt to replace it at minimum cost. That cost will be charged to the library patron, plus a $10 processing fee. The patron may keep the damaged material.
iii. If the lost or damaged material belongs to the Regional Library, the full price of the item is charged. The damaged item, record, money and name/address of the person who paid for the damage is sent to the Regional Library. A receipt will be issued by the Regional Library and mailed to the person who paid for the damage.
i. Each “bookworm” card has two parts. Patrons may buy the larger, credit-card size or the keychain card – or both parts. See Attachment 1 for cost information.
ii. Each card application must include name, mailing address, valid phone number, and the name and phone number of a person not living with the applicant to be used as a point of contact. Library staff will confirm phone numbers and receive the applicable fee before registering the patron and creating a plastic card.
iii. If the applicant is 18 years old or under, the child’s parent or guardian must also sign the application.
iv. Cost information for renewal or replacement of library cards may be found in Attachment 1.
v. Patrons who cannot afford library card fees should request assistance from the library staff member on duty.
vi. Information on library card applications is privileged and will not be released to any person or organization without a valid court order.
vii. Information about the materials borrowed by library patrons is privileged and will not be released to any person or organization without a valid court order.
i. Censorship of materials by volunteer arbiters of moral or political opinion will be challenged by the library.
ii. The Tellico Plains Public Library cooperates with and seeks to complement the community’s schools libraries, but never tries to replace them.
i. Basic Selection Criteria. Books and other materials are chosen for values of interest, information and enlightenment. Books are never excluded because of the race, nationality, political or religious views of the author.
Materials are chosen to represent all points of view concerning the problems and issues of our times. Materials will not be forbidden or removed due to partisan or doctrinal disapproval.
ii. Local History Collection. Materials that provide information on local history, but that are ordinarily not publishable in the commercial market may be acquired by the library to expand the collection of materials that are of local interest.
iii. Purchases. Books and materials are purchased with funds received from the State of Tennessee via the Regional Library System and with funds generated from the library’s sale of used and donated materials. Library staff members gather information concerning needs and wants from patrons, from reviewing current events, and from professional sources. They make every effort to use donations to fulfill collection needs.
iv. Donations. Since gifts by public-spirited citizens help us carry out our mission in an environment of scarce resources, they are always welcome. Gifts of money are welcome, but are not tax-deductible, since the library is a government entity, owned by the Town of Tellico Plains. Gifts of books and other materials are screened according to the same standards as all other materials, therefore not all gifts will be processed into the regular collection and made available to the public. By accepting and using gifts, the library assumes no special obligation to the donor. Gifts that do not meet the library’s selection criteria are disposed of in whatever way the library sees fit. Once an item is accepted, it will not be returned. Materials may be sold to benefit the library’s book purchase fund or given to organizations that are able to use the materials. Decisions on retaining or discarding books may be made by any knowledgeable staff member, or by the Director, if there is a question as to whether to retain the material.
i. Materials of no use to the library. If the material has not been circulated or otherwise used in the past 3-5 years, it is considered for withdrawal.
ii. Materials of poor content. Information that is outdated, poorly written, containing incorrect information, is superseded by more up-to-date information, or is unneeded will be removed.
iii. Material with very poor appearance. Badly bound materials, worn out books or other materials that are dirty or in poor condition will be removed.
i. The library is cleaned every other week, either by volunteers or by a person who is paid from the fines and fees fund. If major cleaning is necessary, cleaning will be ordered by the Director and paid with either City or Board of Trustees funds. The Director will receive Board approval before beginning any major cleaning effort.
ii. The Town of Tellico Plains is responsible for performing repairs to the library’s physical plant. The Director is responsible for making Town officials aware of requirements and for following through to ensure repairs are made.
iii. Library-owned computers and network assets are installed and maintained by Regional Library personnel. The Director will request assistance as needed.